Every service a hotel or resort needs — under one roof.
The full spectrum of management services for accommodation properties and resorts.
Management & Operations.
Greenfield & development support
- Site and territory analysis for new properties
- Creation or transformation concepts, based on market analysis
- Hotel brand (franchise) selection and concession agreements
- Design & construction support, including FF&E
- Pre-opening preparation of the property
Operations, quality & efficiency
- Management company set-up for the owner
- Operations management for hotels and resorts
- Outsourcing of selected business processes
- Service quality control
- Efficiency review of the current operating model
Financial management tools
- Management accounting & reporting to USALI standards
- Budgeting and forecasting processes
- Accounting and management audit
- Optimisation and automation of reporting
People & HR services
- Search and recruitment of hotel staff
- Training programmes
- Motivation systems and KPIs
- Workforce effectiveness review
IT products & solutions
- Automation and digitalisation of operating and management processes
- Development and rollout of IT products and services
- Support and maintenance of IT products
- Audit of the existing IT stack
Sales & marketing
- Sales & marketing strategy development
- Strategy execution
- Audit of the current sales & marketing strategy
Administrative & legal services
- Legal advisory on operating activities
- Procurement optimisation
- Efficient document management
Investment & Finance
A complete investment-and-finance loop for hospitality projects. One comprehensive HPS service.
Market & feasibility analysis
Demand, competition, seasonality, ADR / occupancy / RevPAR benchmarks.
Financial modelling
Investor-grade 3-statement models, unit economics and scenarios.
Investment appraisal
NPV, IRR, payback, DCF valuation and sensitivity analysis.
Investor materials
Business plans, teasers, investor decks and dashboards.
Fundraising
Investor and lender search, deal structuring, documentation.
Deal support
Due diligence, contract terms, support through to closing.
Financial control (CFO office)
Ongoing financial analysis and control: budgets, cash flow, cost discipline.
Management reporting & plan-fact
USALI-based reporting, plan-fact analysis and KPI monitoring.
Investor & owner reporting
Transparent, regular reporting to owners, investors and banks.
Services depend on the stage we join at.
Site & vision
You own a site or a building and a vision for it.
Project & concept
The concept is defined; we build and open the property.
Operating property
The property is running; we lift its performance.